Contact Information

This Privacy Policy explains how UGuideMe.com ("we”, “us” or “our” ") collects, uses, and discloses individually identifiable information ("Personal Information") that we obtain through our services (“Service”) and website at www.uguideme.com and subdomains thereof (“Site”). Please read this information carefully. By using our Service and this Site, and/or submitting any Personal Information, you expressly consent to the terms in this Privacy Policy, as well as the Terms and Conditions.

Collection of Personal Information

We collect various categories of Personal Information on this Site. If you submit any Personal Information, including an inquiry or question via an online form or email, we may collect your name, email address, or other Personal Information contained in that correspondence. We may collect your name and contact details. With respect to all Site visitors, we do not wish to collect any "sensitive" Personal Information, such as racial or ethnic origin, age, political, religious, or philosophical beliefs, sexual life, social security or other government identification numbers, trade union membership, health or medical conditions, or criminal history.

Use of Personal Information

We may use Personal Information to respond to your inquiries and answer your questions, to provide you with requested information, and to undertake activities in connection with the conduct and management of our Service. We also may use Personal Information for the purposes of testing and maintaining our databases, networks, and computer systems, and for training and other internal purposes.

We also use your Personal Information to contact you and provide you with information that may be useful or interesting to you, including newsletters regarding changes and upgrades to the Service as well as promotional e-mails. You agree to receive this information from us. If you do not want us to send you emails or otherwise contact you, you can always opt out of communications by following the instructions we provide to you when we contact you.

Disclosure of Personal Information

We may share Personal Information with our offices and affiliates where necessary or appropriate in connection with the performance of our Services. We reserve the right to disclose Personal Information to third party subcontractors, including information technology providers and business process outsourcing providers, in order to help support our business operations. We also reserve the right to disclose Personal Information in connection with the sale, assignment, or other transfer of all or part of the business, or where we believe such disclosure may be required by law or may be appropriate in connection with any legal claims. We may also use, disclose, or otherwise process any information for statistical or any other purposes that we choose in our sole discretion, as long as such information is not in personally identifiable form.

Site Usage Data

Like many websites, we passively collect data about website usage through various means. We use Internet protocol (IP) addresses to identify server problems, administer the Site, and compile aggregated statistics for marketing and research purposes. We use navigational data, including log files and click-stream data, to identify information about your web browser and operating system, and the time period in which you visit the Site or a portion of the Site. This information is used to administer the Site, improve Site content, and compile aggregated statistics for research purposes. We also use small text files called "cookies" that are sent to the hard drive of your computer to store bits of information related to your use of the Site. You may configure your Internet browser to reject cookies. However, if you do so, you might not be able to access important functions or enjoy certain conveniences at this Site. We use cookies, web beacons, and log file information to: (a) store information so that you will not have to re-enter it during your visit or the next time you visit the Site; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our marketing campaigns; (d) monitor aggregate metrics such as total number of visitors and pages viewed; and (e) track your entries, submissions, and status in promotions, sweepstakes, and contests. We typically do not combine passively collected data with actively collected Personal Information, and therefore passively collected data should not become linked to your identity.

Usage Information

When you use the Site, we may record information about your usage of the Site, the Guides you download or publish, the frequency and size of data transfers, and information you post about yourself as well as information you click on in the Site (including UI elements, settings). If you are logged in, we may associate that information with your user account. In order to ensure the quality of our service to you, we may place a tag (also called a "web beacon") in HTML-based customer support emails or other communications with you in order to confirm delivery.

Information That is Publicly Available

Information that you post in public areas of the Site or publish as part of a UGuideMe guide that you create may be accessed, used and stored by others. We use reasonable measures to limit access to our Service to legitimate users, but cannot guarantee that unauthorized persons will not gain access to our Site and the data it contains. Therefore, we suggest that you not post sensitive information to the Site.

Your account name, not your email address, is displayed to other users when you engage in certain activities on the Site, such as when you publish Guides. Any Guides that you submit to us may be redistributed through the internet and other media channels, and may be viewed by other users or the general public. You may also choose to add personal information which may include your name, gender, profile picture or other details, that will be visible to other users on your account page. If you choose to add certain features to your account page, then these features and your activity associated with these features will be displayed to other users and may be aggregated and shared with other users. Such shared activity may include your favorite Guides, Guides you rated and Guides that you have uploaded.

Security of Personal Information

We maintain reasonable technical and organizational measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. To the extent that we disclose Personal Information to third party subcontractors, we require that such third parties also maintain reasonable security and confidentiality measures and use the Personal Information in accordance with our instructions. In addition, where we disclose Personal Information to third parties mentioned in the foregoing paragraphs, we will request that they properly protect the security and confidentiality of such information, and otherwise process such data in accordance with applicable law.

Password-Protected Areas

Certain areas of the Service and Site are password-protected and reserved for registered users. It is your responsibility to safeguard any password and user ID that you have to access these portions of the Site, and to notify us if you ever suspect that this password and/or user ID has been compromised. You are solely responsible for any unauthorized use of this Site conducted via your password and user ID.

Access to Personal Information

We wish to maintain Personal Information that is accurate, current, and complete. We encourage you to review, update and correct your personal information and preferences from time-to-time by signing into your account and making the applicable changes. Please note, however, that such information may be maintained in our archives or be maintained by our business partners in accordance with their respective privacy policies.

Your Choices

If you have an account, you may update or correct your personal profile information, email preferences and privacy settings at any time by visiting your account profile page. You may, of course, decline to submit personal information through the Site, in which case you can still view Guides and explore the Site, but we may not be able to provide certain services to you.

Links to Other Internet Sites

The Site may provide links to other third-party Internet sites. Despite these linkages, or any references to uGuideMe.com at those Internet sites, this Privacy Policy applies to this Site only. Please note when the URL indicates you are no longer on this Site, and read the privacy policy of each Internet site that you visit. We are not responsible for the privacy practices of such Internet sites.

Foreign Visitors

This Site is hosted on our computer servers in the United States. If you reside in a jurisdiction outside the United States, by using the Site or submitting any Personal Information, you expressly consent to the transfer of Personal Information to the U.S. and other jurisdictions as described in this Privacy Policy, some or many of which may have data protection laws that differ from the laws in your home country.

Changes to Our Privacy Practices

We reserve the right to change or amend our privacy practices as described herein and issue amended versions of this Privacy Policy from time to time in its sole discretion, as permitted by applicable law.

Nothing in this Privacy Policy is intended to create an agreement or contract between us and any person or entity using this Site or providing any Personal Information.

Contact Information

If you have any questions about this Privacy Policy, please email contact@uguideme.com.